State Farm® Insurance Agent Chris Booth

"This is the company you work for: Congratulations! You own the company policy holders, don't be complicit! Ask about those dividends, they do not trade publically. -Discrimination lawsuits from both employees and policyholders, with allegations including unfair claims processing, discriminatory pay, and a hostile work environment. Cases have been filed in recent years and as far back as 2015. -Settled a class action for $250 million claiming it created a RICO enterprise to funnel campaign money to an Illinois Supreme Court justice who later voted to overturn a $1 billion verdict against the insurance company, according to the ABA Journal. The lawsuit claimed that State Farm used non-profit organizations to secretly fund the election of Illinois Supreme Court Justice Lloyd Karmeier. -Algorithmic bias (Ongoing): Since at least 2022, multiple lawsuits have alleged that State Farm's claims-processing algorithms are racially biased and disproportionately flag Black policyholders' claims for extra scrutiny and delays. -2025 Alabama lawsuit: In October 2025, an elderly Black couple in Montgomery, Alabama, filed a federal lawsuit alleging that discriminatory AI tools subjected their claims to heightened scrutiny, causing delays and financial hardship. -2024 Illinois lawsuit: In August 2024, a federal judge ruled that a lawsuit alleging State Farm treated claims from Black-majority zip codes in Illinois as presumptively fraudulent can move toward trial. -Discrimination during claims (2025): In September 2025, a Black policyholder in Texas filed a lawsuit alleging State Farm mishandled his auto claim and subjected him to unreasonable administrative hurdles and delays that are not typically imposed on other claimants. -Hmong American discrimination (2017): A 2017 class-action lawsuit filed in Minnesota alleged that State Farm engaged in discriminatory practices against Hmong Americans by delaying or denying auto insurance coverage, forcing them to pay higher premiums and creating financial burdens. -2015 class-action settlement: In 2015, State Farm agreed to pay $250 million to settle a class-action lawsuit. The suit alleged that the company discriminated against African American and Hispanic customers in several states by charging higher premiums and engaging in "redlining," the practice of denying insurance to certain neighborhoods based on their racial makeup. -Pay discrimination (2022): A 2022 class-action lawsuit filed by seven current and former Black agents alleges that State Farm pays its Black agents substantially less than their white counterparts due to systemic, intentional race discrimination. -Retaliation against whistleblower (2022/2024): A former employee, Carla Campbell-Jackson, was fired after a 28-year career after she reported alleged discriminatory practices against minority policyholders and employees. After filing a lawsuit in 2021, a federal appeals court ruled against State Farm in December 2024, allowing her hostile work environment claim to proceed. -Workplace discrimination (2025): In February 2025, a California state court allowed a racial discrimination and retaliation case brought by a former attorney to proceed. The former employee, an African American woman, alleges she was subjected to a hostile work environment and denied promotions. -Retaliation settlement (2024): In October 2024, the U.S. Department of Justice secured a settlement with State Farm after determining that a corporate office in Texas unlawfully fired an employee in retaliation for raising concerns about citizenship status discrimination. -Harassment and retaliation (2022): In early 2022, a former Indian American employee filed a lawsuit alleging she suffered racial harassment and retaliation. Another former claims section manager in Michigan also raised similar allegations. BOYCOTT STATE FARM, there behavior is part of the habitual problem you are witnessing all around you.They and their affiliates don't deserve your business! Your money made them number 1, together let's make them an example! Demand better, BOYCOTT STATE FARM!"

"Great staff , very friendly and helpful! They handled all the paperwork really quickly and made the whole process smooth and easy. Overall, a great agency to go"

"Worked with Joey Acton to get quotes on both Auto and Home insurance. Joey was great to work with and replied quickly to all questions that I had for him. Anyone needing competitive quotes with great service, I would highly recommend working with Joey."

"Austin was really polite and helpful. Easy process, good rates, great service!"

"I really appreciate how professional, informative, helpful, and kind Austin was to us. My husband and I are very happy that we switched to State Farm from another insurance company. He was so nice and patient, taking the time to explain everything clearly. When we had a problem with our car and needed roadside assistance, he acted quickly, connected us with a tow team, and made sure we were helped right away. I strongly recommend this agency. Thank you so much, Austin!"

"He’s very nice and kindly informed me the best option for saving money."

"Austin was great with answering all my questions and made it super easy with switching everything over. Thanks again."

"Austin was AMAZING! He helped me through switching insurance companies & was so patient, kind and helpful, AND he saved me around $600 per year!! (With better coverage than I had, I might add!!) Thank you, Austin!!"

"Joey was very kind and professional! He provided assistance extremely fast and made the process super easy for me as a first timer!"

"I really appreciate all of the help and answers to my questions that Joey gave me! He worked very diligently to complete our policies and was very kind, patient, and courteous while doing so!"

"I truly appreciate the kindness and professionalism Austin showed me. Even though I’m relocating and won’t be working directly with him and Chris, he still took the time to help me find a State Farm agent in my new city — quickly and efficiently. I’ve also had the chance to be in a marketing group with him for over a year now, and he’s consistently impresses us with how knowledgeable and dependable he is. When he doesn’t know an answer, he doesn’t guess — he finds the right one fast. That kind of consistency and dedication really sets him apart. Thank you again, Austin, for the support! 👍🏽😀"

"Did a super job agent was friendly and listen to my concerns"

"Easy to work with. Saved me over 1000.00 a year. I'm really happy I answered their email inquiry."

"Joey was very easy to work with and got me set up with a great policy in 5 minutes!"

"I made a phone call to Joey inquiring about car insurance for my new car. Even though I ended up going a different route, I still felt it necessary to leave 5 stars. He was punctual and to the point. Explained all the details for me so that I didn’t have to do the research myself. In a world where insurance can be a big headache, this guy made it easy. It was a pleasure working with Joey. I will certainly reach back out to him for any future insurance needs."

"Very easy to work with and rapid with response and documentation. Joey did a fantastic job getting my policies in order and on time."

"Elissa was very pleasant professional and never once rushed me and answered every thing I asked about and was knowledgeable"

"Joey was professional, friendly, fast & so helpful as we switched to State Farm. He reviewed everything with us timely & I definitely recommend working with him 10/10! Great customer service & he helped save us a lot of money!"

"My husband and I have been shopping our home and auto insurance for the last 3-4 months. I was so excited to see Joey’s post about his job. We knew right away we had to reach out. The process was so simple, and it was a relief to see the savings. Highly recommend reaching out to Joey if you are searching."

"I’ve know Joey for quite a while and when I told him I was in the market for home & auto insurance he was right on it. Working with insurance companies everyday, this was by far the best experience I have had with ANY insurance company. Joey was very responsive, professional, answered all of my questions, and reassured me that I would be taken care of; and most importantly was overbearing! Wouldn’t have wanted anyone else to have my business!"

"Joey is a very good person to deal with he met all my needs on finding the right insurance for what I have. Definitely will do business and refer people to him. Thanks again Joey"

"I bundle my homeowners and vehicle insurance with State Farm and have always been happy with the service I receive. Thank you Chris Booth State Farm!"

"I went to State farm with my card and home insurance today. Everybody there was just wonderful. Austin helped me on everything today. He answered my questions so knowledgeable and details. And he helped me to understand what I wanted to know. Thanks!"

"Austin helped me today as Chris was out of the office. He kindly answered all of my questions and he was easy to talk to, especially about things I know so little about. A+++!! Thank you!"

"Everyone at State farm have been fantastic to me my insurance was lower than anybody else I went to I've been with the State farm family for years except for the last four or five years and I went back to them everybody there was just wonderful to answer your questions so knowledgeable happy to take your phone call and I appreciate every one of them so much and what they do for me and they help me understand cuz I get confused sometime"